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The digital platform My Novi Pazar provides citizens with an efficient way to access important information related to local services, activities, and events, stated young people in Novi Pazar during the twenty-fifth consultative meeting focused on the features of the My Novi Pazar application. The digital platform offers a wide range of functionalities, including information on municipal services, community events, cultural programs, as well as announcements regarding public service hours and available resources. It also enables direct communication between citizens and local authorities, thereby enhancing transparency and allowing for quick responses to community needs and requests.

In addition, My Novi Pazar allows users to report issues or irregularities through the app, which helps in identifying and resolving local challenges. Through its interactive features, citizens can participate in surveys, express opinions and suggestions, thereby strengthening civic participation and engagement.

When it comes to public safety and crisis management—a specific societal segment that young people are increasingly attentive to—the My Novi Pazar app has proven to be a valuable tool. In emergency situations, citizens can quickly and efficiently receive information about crisis measures, evacuations, aid locations, and similar scenarios. The app can also enable the rapid dissemination of alerts about safety threats, such as severe weather, fires, or other emergencies.

Using these digital tools in the context of public safety contributes to a faster and more coordinated response to crisis situations, as well as better preparedness of the community for potential dangers. At the same time, it enables authorities to monitor conditions on the ground and respond appropriately to citizens’ needs, thus increasing overall safety and improving crisis management effectiveness. In this way, My Novi Pazar is not only a tool for everyday information access, but also a key instrument in preserving public safety and providing support in times of crisis.